CHRISTMAS / NEW YEAR TRADING HOURS
Please note that our showroom and online store will be closed for 2 weeks between 23rd December 2011 to 8th January 2012. We will re-open on the 9th January 2012.
Please note that NO ORDERS will be PROCESSED during this period. We would like to take this opportunity to thank everyone for their support throughout the year and we hope you have a Merry Christmas and a Happy New Year.
Blingin Showroom
Customers are welcome to purchase and visit our offices and showroom at 8/171 Woodville Rd, Villawood 2163.
- There is a minimum purchase of $30.00 in store and on-line. Low order fee of $10 for orders below $30.
Opening Hours
Our offices are open Monday – Friday from 9.30am to 4.30pm and we are closed on Public Holidays (please note that all sales must be completed by 4.30pm).
Shipping and Returns
Freight Charge
- There are only two freight options listed ($9.95 and $19.95 option), please choose the one most appropriate for your location if unsure please contact us on 02 972 89811 or email us your suburb and postcode to info@blingin.com.au. If the incorrect postage option is selected this may result in delays in processing your order.
- Freight charges may still vary depending on the size of package and your location (Bulkier items will incur an additional charge), however you will be notified if additional charges are applicable to your order. Freight is charged on the calculation of the cubic measurement, total weight, which ever is the greater depending on your order. All freight is registered and traceable. Please Check items on receipt, if damaged reject the delivery and do NOT sign for them.
Delivery Time
- Most orders are dispatched same day if orders are received prior to 12.30pm. When deciding upon your shipping method, keep in mind we ship Monday through Friday. No orders are shipped Saturdays, Sundays or Public Holidays. Delivery time varies from anywhere between 1-3 business days (metro areas) and 3-10 business days (regional areas). However we do not guarantee this as from time to time unforeseen circumstances may arise with our courier and post service.
Giving us authority to Leave at door if no one home
- Please note that all packages sent our traceable and trackable and a signature is required upon delivery. However if you give us authorisation to leave package at front door if no one home and the package goes missing, then we are unable to provide any insurance or replacements for the loss. Under Fastway and Australia post terms and conditions we can only claim insurance on loss or damage if signature has been obtained.
Product Descriptions and Dimensions
- Please choose carefully and ensure that the products meet your specification. All dimensions listed on line are approximates and can sometimes be a few millimetres out. If unsure please contact our friendly team to confirm exacts measurements.
Refund Policy
- Blingin Offers 100% Customer Satisfaction Guarantee. If you are unhappy with the quality of the product or the product was not as described just return the product to us for a full refund or credit note (minus the postage cost). Products must be returned in original packaging and condition (un-opened and not used). Please note that you must contact us within 2 days of receiving your goods with your intentions to return the item(s). All returns must be completed within 10 days. Please ensure you receive approval prior to sending any goods back.
- In the rare case that you receive damaged or defective product, please contact the team at Blingin within 2 days of receiving your goods prior to sending it back. Our helpful team will resolve the issue promptly.
Incorrect Purchases
- If you have ordered a product by mistake, you are more then welcome to return the product and we can either resend the correct items you want or offer a refund. Products must be returned in original packaging and condition. Postage will not be covered by Blingin for the return. All items must be returns must be completed within 10 days of you receiving your goods.
Cancellation Policy:
- Any cancellations of orders must be advised to a staff member prior to the order being processed and dispatched. Orders cancelled after order has been processed and dispatched will incur $25 processing and handling fee.
Contacting Us
If there are any questions regarding Shipping and Returns you may contact us using the information below.
Email: info@blingin.com.au
Address: 8/171 Woodville Rd, Villawood NSW 2163
Phone: 02 9728 9811
Fax: 02 9728 9822
