s Shipping Information
Orders can either be placed on-line, emailed to email@example.com or sent by Text Message to mobile number 04888 00 313. Please note when placing orders by text message, email or Fax you must ensure your full address and product codes along with quantity are included. 100% Customer Satisfaction Guarantee Blingin Pty Ltd offer 100% customer satisfaction guarantee. If you are unhappy with your purchase in any way Blingin will offer a refund (minus postage). For full details regarding our customer satisfaction guarantee please follow this link: . Money Back Policy Where do you ship? Please note we only ship within Australia. If you live outside Australia and wish to place an order please contact us by email at firstname.lastname@example.org before placing your order and we will provide you with an estimated cost for delivery to your selected country. Freight Charge and Delivery Times There are only three freight options listed ($9.99, $14.99 and $19.99 option), please choose the one most appropriate for your location if unsure please contact us on 02 8739 1438 or email us your suburb and postcode to email@example.com If the incorrect postage option is selected this may result in delays in processing your order. . Please Note: Orders containing ONLY Organza Bags may also select the $9.99 postage option regardless of delivery location. All other products will require you to select the appropriate postage charge based on your location.
LOCATION POSTAGE DELIVERY TIME Metro Sydney $9.99 1-2 Business Days* Metro Melbourne $9.99 1-2 Business Days* Metro Brisbane $9.99 1-2 Business Days* Gold Coast $9.99 1-2 Business Days* Canberra $9.99 1-2 Business Days* Country Sydney $14.99 2-4 Business Days* Adelaide (metro) $14.99 2-4 Business Days* Country SA $19.99 3-5 Business Days* Country Melbourne $19.99 2-4 Business Days* Western Australia $19.99 7-10 Business Days* North Queensland $19.99 4-8 Business Days* Tasmania $19.99 3-5 Business Days* Northern Territory $19.99 5-10 Business Days* *Please note delivery times are only estimates and based on Fastway estimated Delivery times. We do not guarantee exact delivery times as from time to time unforeseen circumstances may arise with our courier and post service. However we will ensure orders are dispatched as quick as they can. Freight charges may still vary depending on the size of package and your location (Bulkier items will incur an additional charge), however you will be notified if additional charges are applicable to your order. All freight is registered and traceable. Please Check items on receipt, if damaged reject the delivery and do NOT sign for them. Please note any orders that have been dispatched and are unclaimed resulting in the package being "return to sender" will incur additional postage to have the package resent. Therefore if you do not receive your package within the above delivery times please contact our office immediately so we can track your order. Giving us authority to Leave at door if no one home Please note that all packages sent our traceable and trackable and a signature is required upon delivery. However if you give us authorisation to leave package at front door if no one home and the package goes missing, then we are unable to provide any insurance or replacements for the loss. Under Fastway and Australia post terms and conditions we can only claim insurance on loss or damage if signature has been obtained. Same Day Dispatch Please note same day dispatch only applies for order placed before 9am on any given weekday. Orders placed after 9am will be dispatched next business day. We can not 100% guarantee that all orders place before 9am will be dispatched same day, particularly during sale periods where we receive a lot of orders and as a result during these periods we are sometimes unable to dispatch same day and even sometimes next business day. So if your order is very urgent please contact our team so we can give you an estimated time frame as to when you will receive your products, as well as giving your order priority. Please note same day dispatch means your order will be dispatched the same day (i.e. order will be picked up by our courier or Australia Post on that day). It does not mean you will receive your order the same day. You need to refer to delivery times to your location from time of dispatch in order to find out when you will receive your order. Refer to table above for estimated delivery times. Refund Policy Blingin Offers 100% Customer Satisfaction Guarantee. If you are unhappy with the quality of the product or the product was not as described just return the product to us for a full refund or credit note (minus the postage cost). Products must be returned in original packaging and condition (un-opened and not used). Please note that you must contact us within 2 days of receiving your goods with your intentions to return the item(s). All returns must be completed within 10 days. Please ensure you receive approval prior to sending any goods back. In the rare case that you receive damaged or defective product, please contact the team at Blingin within 2 days of receiving your goods prior to sending it back. Our helpful team will resolve the issue promptly. Incorrect Purchases If you have ordered a product by mistake, you are more then welcome to return the product and we can either resend the correct items you want or offer a refund (minus any postage cost). Please note additional postage will be charged to resend the replacements or exchanged goods. Products must be returned in original packaging and condition. Postage will not be covered by Blingin for the return. All items must be returns must be completed within 10 days of you receiving your goods. Cancellation Policy Any cancellations of orders must be advised to a staff member prior to the order being processed. Orders cancelled after order has been processed may incur $25 processing and handling fee. Request for cancellation (for whatever reasons) after orders have been dispatched will require the customer to arrange delivery of the package back to our warehouse at customers expense. Once package has returned you will be contacted and refunded the cost of your order (minus any postage cost). Faulty Products The majority of our products are checked for faults and damages prior to dispatch. However we understand that sometimes products go unchecked or get damaged during transit. Therefore if you receive damaged or faulty goods please contact us within 5 business days of receiving your goods. Our friendly team will provide you with instructions and a return authority. Any faults or damaged reported after the return period of 5 business days, requires customer to send the faulty product(s) back (at customers expense) for assessment , if the fault is deemed to be a fault then a replacement will be issued. Blingin reserves the right to reject all returns or exchanges outside the return period of 5 business days. Warranty Some of our products offer warranty against defects. If there is a warranty on any of our products it will clearly state in the product description. s Reward Points Every-time you purchase online with us you will earn reward points which can be used for your next order. To redeem points you need to enter the amount of points you want to redeem during the checkout process. Points you redeem will give you a monetary discount on your order. The amount will depend on the number of points you redeem. Every 100 points you have is approximately $10 in value. Therefore if you redeem 100 points you will receive $10 off your order. s Prices Quantity discounts available for order s of 6 or more of the same items. Discounts are as follows : 6 or more of the same product = 25% off 12 or more of the same product = 30% off 24 or more of the same product = 35% off 48 or more of the same product = 40% off Please note discount will only apply fo r 6 or more of the SAME item with the one product code (cannot mix and match colours ). Discount will automatically apply when you enter the quantity amount in your shopping cart. Please note all prices listed on our website are quoted as e x-gst. Contacting Us If there are any questions regarding Shipping and Returns you may contact us using the information below.