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Shipping Information
100% Customer Satisfaction Guarantee
We at Blingin are constantly sourcing the best quality products at the best prices and we stand by the quality and workmanship of all our products. When purchasing Jewellery Displays be careful with cheaply made products which are poor in quality and design. Normally really cheap prices or on line stores that offer half price or have a store category for slightly faulty or damaged stock is a good indicator that products are not up to scratch. We offer premium jewellery displays at the best prices.
We stand by our products, so if you are unhappy with your purchase in any way please notify one of our friendly staff within 2 days of receiving your goods for a return authority and we will refund the amount of your purchase (minus postage cost). No questions asked. Items must be returned in original condition and packaging.
Where do you ship?
Please note we only ship within Australia. If you live outside Australia and wish to place an order please contact us by email at info@blingin.com.au before placing your order and we will provide you with an estimated cost for delivery to your selected country.
Freight Charge
There are only two freight options listed ($9.99 and $19.99 option), please choose the one most appropriate for your location if unsure please contact us on 02 9606 8588 or email us your suburb and postcode to info@blingin.com.au. If the incorrect postage option is selected this may result in delays in processing your order.
LOCATION | POSTAGE | DELIVERY TIME |
Metro Sydney | $9.99 | 1-2 Business Days* |
Metro Melbourne | $9.99 | 1-2 Business Days* |
Metro Brisbane | $9.99 | 1-2 Business Days* |
Metro Gold Coast | $9.99 | 1-2 Business Days* |
Country Sydney | $9.99 | 2-4 Business Days* |
Country Melbourne | $19.99 | 2-4 Business Days* |
Country Brisbane | $19.99 | 2-4 Business Days* |
Country Gold Coast | $19.99 | 2-4 Business Days* |
Western Australia | $19.99 | 5-10 Business Days* |
South Australia | $19.99 | 2-4 Business Days* |
North Queensland | $19.99 | 5-10 Business Days* |
Tasmania | $19.99 | 3-5 Business Days* |
Northern Territory | $19.99 | 5-10 Business Days* |
*Please note delivery times are only estimates and based on Fastway estimated Delivery times. We do not guarantee exact delivery times as from time to time unforeseen circumstances may arise with our courier and post service. However we will ensure orders are dispatched as quick as they can.
Freight
charges may still vary depending on the size of package and your
location (Bulkier items will incur an additional charge), however you
will be notified if additional charges are applicable to your order.
Freight is charged on the calculation of the cubic measurement, total
weight, which ever is the greater depending on your order. All freight
is registered and traceable. Please Check items on receipt, if damaged
reject the delivery and do NOT sign for them.
Delivery Time
Most orders are dispatched within 24 hours of receiving payment. When deciding upon your shipping method, keep in mind we ship Monday through Friday. No orders are shipped Saturdays, Sundays or Public Holidays. Delivery time varies from anywhere between 1-3 business days (metro areas, excluding Perth, Tasmania, Northern Territory, Adelaide and North QLD) and 3-10 business days (Regional areas, Perth, Tasmania, and Northern Territory). However we do not guarantee this as from time to time unforeseen circumstances may arise with our courier and post service.
Please note any orders that have been dispatched and are unclaimed resulting in the package being "return to sender" will incur additional postage to have the package resent. Therefore if you do not receive your package within the above delivery times please contact our office immediately so we can track your order.
Giving us authority to Leave at door if no one home
Please
note that all packages sent our traceable and trackable and a signature
is required upon delivery. However if you give us authorisation to
leave package at front door if no one home and the package goes missing,
then we are unable to provide any insurance or replacements for the
loss. Under Fastway and Australia post terms and conditions we can only claim insurance on loss or damage if signature has been obtained.
Refund Policy
Blingin Offers 100% Customer Satisfaction Guarantee. If you are unhappy with the quality of the product or the product was not as described just return the product to us for a full refund or credit note (minus the postage cost). Products must be returned in original packaging and condition (un-opened and not used). Please note that you must contact us within 2 days of receiving your goods with your intentions to return the item(s). All returns must be completed within 10 days. Please ensure you receive approval prior to sending any goods back.
In the rare case that you receive damaged or defective product, please contact the team at Blingin within 2 days of receiving your goods prior to sending it back. Our helpful team will resolve the issue promptly.
Incorrect Purchases
If you have ordered a product by mistake, you are more then welcome to return the product and we can either resend the correct items you want or offer a refund (minus any postage cost). Please note additional postage will be charged to resend the replacements or exchanged goods. Products must be returned in original packaging and condition. Postage will not be covered by Blingin for the return. All items must be returns must be completed within 10 days of you receiving your goods.
Cancellation Policy
Any cancellations of orders must be advised to a staff member prior to the order being processed. Orders cancelled after order has been processed may incur $25 processing and handling fee.
Request for cancellation (for whatever reasons) after orders have been dispatched will require the customer to arrange delivery of the package back to our warehouse at customers expense. Once package has returned you will be contacted and refunded the cost of your order (minus any postage cost).Faulty Products
The majority of our products are checked for faults and damages prior to dispatch. However we understand that sometimes products go unchecked or get damaged during transit. Therefore if you receive damaged or faulty goods please contact us within 5 business days of receiving your goods. Our friendly team will provide you with instructions and a return authority.
Any faults or damaged reported after the return period of 5 business days, requires customer to send the faulty product(s) back (at customers expense) for assessment, if the fault is deemed to be a fault then a replacement will be issued. Blingin reserves the right to reject all returns or exchanges outside the return period of 5 business days.
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Reward Points
Every-time you purchase online with us you will earn reward points which can be used for your next order. To redeem points you need to enter the amount of points you want to redeem during the checkout process. Points you redeem will give you a monetary discount on your order. The amount will depend on the number of points you redeem.
Every 100 points you have is approximately $10 in value. Therefore if you redeem 100 points you will receive $10 off your order.
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Prices
6 or more of the same product = 25% off
12 or more of the same product = 30% off
24 or more of the same product = 35% off
48 or more of the same product = 40% off
Please note discount will only apply for 6 or more of the SAME item with the one product code (cannot mix and match colours). Discount will automatically apply when you enter the quantity amount in your shopping cart.
Please note all prices listed on our website are quoted as ex-gst.
Contacting Us
If there are any questions regarding Shipping and Returns you may contact us using the information below.
Email: info@blingin.com.au
